Shipping
Shipping Methods
Standard Shipping
Delivery time: 2-4 business days
Cost: €4.95
Free shipping on orders over €75
Express Shipping
Delivery time: 1-2 business days
Cost: €8.95
Order placed before 3:00 PM = delivery next business day (excl. weekends and holidays)
Delivery Areas
We deliver to the following countries:
- Netherlands
- Belgium
- Germany
- France
- Luxembourg
For deliveries to other countries, please contact our customer service.
Shipping Partners
We work with reliable shipping partners to ensure your order is delivered safely and on time:
- PostNL
- DHL
- DPD
Track & Trace
Once your order has been shipped, you will receive a Track & Trace code by email that allows you to track the status of your shipment.
Delivery and Receipt
Upon delivery of your order, we ask you to check the package for any damage before signing for receipt. If the packaging is damaged, you can report this directly to the courier.
If you are not at home at the time of delivery, the courier will leave a message with instructions for collecting your package or for a new delivery attempt.
Please note:
During holidays and peak times, delivery times may be slightly longer. We always aim to inform you about this in a timely manner.
Questions about your shipment?
Do you have questions about the shipping of your order? Feel free to contact our customer service:
- Email: info@luxled.nl
- Phone: +31 (0)20 123 4567
- Available: Monday to Friday from 9:00 AM to 5:00 PM